DOGWOOD VALLEY COOKIE JARS & COLLECTIBLES
Shipping Information & Refund Policy
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Shipping Information |
Refund Policy |
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I ship UPS and all my prices include shipping, handling and insurance in the price. |
There is a 3% refund fee for a cancelled orders unless it is worked out with me otherwise. |
| If you must have it shipped via the United States Post Office, then there might be extra shipping costs charged. This will be worked out before I ship. |
Items received damaged will be either replaced (if I have the item available) or the money returned AFTER there is a claim filed and accepted by either UPS or the USPS. |
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Thank you for your business!! |
Once items have been received by the customer, they can be returned to us at your own expense and with insurance. A refund of the price of the item (not including the shipping, handling and insurance) less 15% restocking fee will be processed. |